Terms of service
Terms of Service
Last updated: 25 June 2026
This website is operated by Flutter Fu. Throughout the site, the terms "we", "us" and "our" refer to Flutter Fu. By visiting flutterfu.com or purchasing from us, you agree to these Terms of Service and to any policies linked on our website or at checkout, including our Return and Refund Policy, Shipping Policy and Privacy Policy.
Please read these terms carefully before using our website. If you do not agree to these terms, you should not use our website or place an order.
Store information
Flutter Fu is an Australia-based online beauty store. You can contact us at support@flutterfu.com.
Online store terms
You must be at least the age of majority in your state, territory or country of residence to use this site or place an order, or have permission from a parent or legal guardian.
You agree not to use our products, website or services for any unlawful purpose, or to violate any laws in your jurisdiction.
Products and product information
We aim to display product descriptions, images, colours, prices and availability as accurately as possible. Product colours may appear differently depending on your screen settings.
Our products are intended for cosmetic use only. Please read product descriptions, ingredient information, warnings and instructions before use. Stop using a product if irritation occurs and seek professional advice if needed.
Prices and availability
Prices are shown in Australian dollars unless stated otherwise. We may update prices, product information, promotions or availability at any time before an order is accepted.
Placing an order
When you place an order, you agree that the information you provide is accurate, current and complete. We may refuse, cancel or limit an order where we reasonably believe there is an error, suspected fraud, misuse of a promotion, stock issue, payment issue or other legitimate reason.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled item or order using the original payment method where possible.
Payment
Payments are processed through Shopify and third-party payment providers. We do not store full payment card details on our own systems.
Shipping, returns and cancellations
Shipping is handled in accordance with our Shipping Policy. Returns, refunds and order cancellations are handled in accordance with our Return and Refund Policy.
Discounts and promotions
Discount codes, influencer codes and promotional offers may be subject to additional conditions, including expiry dates, eligibility rules, one-use limits or exclusions. Unless stated otherwise, discount codes cannot be combined and cannot be exchanged for cash.
Accounts and customer information
You are responsible for keeping your account and order information accurate. Please contact us promptly if you need to update an order, shipping address or customer details.
Intellectual property
All content on this website, including text, product names, images, graphics, logos and layout, is owned by or licensed to Flutter Fu unless stated otherwise. You must not copy, reproduce, distribute or use our content for commercial purposes without written permission.
Third-party tools and links
Our website may include links to third-party websites, apps, payment providers, social platforms or services. We are not responsible for third-party websites or services, and your use of them may be subject to their own terms and privacy policies.
User comments, reviews and submissions
If you submit reviews, comments, photos or other content to us, you confirm that you have the right to share that content and that it does not infringe another person's rights. We may use, moderate, edit or remove submitted content where reasonable, including for customer support, marketing, safety or legal reasons.
Errors and omissions
Occasionally there may be information on our site or in our service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability. We may correct errors and update information at any time.
Consumer rights
Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies that cannot be excluded under Australian Consumer Law or other applicable consumer protection laws.
Limitation of liability
To the maximum extent permitted by law, Flutter Fu is not liable for indirect, incidental or consequential loss arising from your use of our website or products. This does not limit any rights you may have under Australian Consumer Law.
Changes to these terms
We may update these Terms of Service from time to time. The updated version will be posted on this page with the updated date.
Governing law
These terms are governed by the laws of Victoria, Australia, subject to any consumer protection laws that apply in your location.
Contact
Questions about these Terms of Service can be sent to support@flutterfu.com.
